Customer Service - Contact us


BP 374 - 108 rue de l’avenir
42 353 La Talaudière Cedex

Tel. : (+33) 4 77 43 57 00

Send a message

For questions about an order or for more information about our products.

01. Support - Studio Pro
For any question about your studio monitors
02. Sales & Dealership - Studio
You want to become an official dealer
03. Suppliership
You want to become a supplier...
04. Press relations
You are a journalist
05. Recruitment
You want to work at Focal...
06. Webmaster
If a technical problem occurs on this website

Customer service

For a better service, please contact a dealer or a distributor in your country. Our distributors run technical and sales support for Focal products.
Use this link to locate a dealer or a distributor near you
In case you don't find any solution, use the form on the left, we will try to give you an answer


For any repair or replacement requests, please contact directly your dealer. They will contact our After Sales Service to establish a diagnosis and a potential quote. 
Use this link to locate a dealer or a distributor near you


The warranty for Focal products is valid for 2 years.

Register your loudspeakers online to benefit from additional content.